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Common Issues
Receipt Scanning Issues
- Ensure good lighting and a clear view of the receipt
- Keep the receipt flat and avoid wrinkles
- Make sure all corners are visible in the frame
- Try manual mode if automatic scan fails
App Connection Problems
- Check your internet connection
- Ensure you're using the latest app version
- Try logging out and back in
- Clear app cache and restart
Account Access
- Verify your email address is correct
- Reset your password if needed
- Enable/disable two-factor authentication
- Contact support for account recovery
Frequently Asked Questions
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